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Terms and Conditions

About us

What is PhiBrows Microblading?

Phi brows is a manual semi-permanent technique of hyper-realistic eyebrow drawing in which the shape of eyebrows is calculated according to the facial morphology and golden mean (phi 1.618). The technique is intended for anyone over the age of 18 (persons under 18 must be accompanied by their parents) who wants to correct the aesthetic problems of their eyebrows. In order to successfully perform the treatment, the skin must not be in the regeneration process, e.g, it must not be damaged. If there is eczema, seborrheic dermatitis, acne, pimples or any damage in the eyebrows area. Seven days before treatment pimples or any damage in the eyebrows should be cleared. Pain during the treatment is relative. Scared clients usually feel stronger pain. While the other clients compare such pain with the one that they feel when plucking out eyebrows. In addition, with women having period there is an increased sensitivity to pain, so it is not recommended to do the treatment while ladies are on their period. It is possible to use light anesthetics. In form of cream or liquid, to completely eliminate pain during the treatment. Abrasive treatments such as peelings. Fruit acids, chemical peels, laser treatments and similar should be avoided a month before the treatment. Also. One month before the treatment, botox or fillers should not be used. Pigment is applied manually on the surface layer of the dermis. Pigment is determined according to the natural colour of the eyebrows and hair. After healing, pigment can become several nuances brighter compared to natural hair color. Symmetry is calculated by using phibrows application. Strokes are always drawn in the direction of natural hair growth in order to achieve hyper-realistic eyebrow look.

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How long does it take?

For the first Microblading session, the entire procedure should take about 2 hours. During this session, the brow technician will shape and style the client’s brows and choose colour closest to the clients eyebrow hair colour. 


The client is to come in for a follow up visit in order to have any minor necessary touch ups. The second Microblading session takes place after 4-6 weeks after the initial session. This session will take approximately 1hours to complete. *Please note if you miss your touch up appointment and it goes over 6 weeks there is a charge of £50. 

How long does it take to heal?

The eyebrow area will be slightly red after the procedure and colour will appear very dark. This is normal for the procedure and part of the healing process. The colour will fade by up to 40% as it heals. In the following days, the eyebrows will continue to be dark and you will notice slight scabbing. Do not pick at the scabs as this may damage the skin and the outcome of the microbladed area. The eyebrows will lighten up in color as it heals. No down time is required after microblading procedure. It takes approximately 7-14 days for the brows to heal over, and about 1 month for the color to fully set in. You’ll notice the colour is very light right after the two weeks after healing; the skin will have an opaque milky looking quality to it. This is known as the milk skin and is common in tattooing. This is due to the the tissue still healing from the inside out even though the surface of the skin is healed. True colour will reveal itself once healed.

Is the touch up session necessary?

Yes! A touch up session after 4-6 weeks is necessary as everyone heals differently and outcome will vary. Certain areas may not pick up during first session and will need to be refilled. Pigment color may need to be adjusted, brow thickness and more strokes can be added. Individuals with oily skin often require a deeper shade during the touch up session as the oils tend to lighten the pigment. Most importantly, your touch up session is when we refine your brows to ensure it looks perfect and retains the color for the whole year! 

Can I get my touch up session sooner than 4 weeks?

Touch up sessions should not be done earlier than 4 weeks after initial microblading session as pigment colour has not fully settled into the skin. Most importantly, this is to prevent scar damage as the tissue requires time to completely heal.

Is it painful?

The pain level for the procedure is considered mild to none. Prior to the procedure your brow technician will apply a topical anesthetic to numb the area, and also reapplied during the procedure. Everyone responds differently to anesthetic; depending on the client, the feeling of the procedure has been described as light cat scratches to not feeling anything. Topical anesthetics used may contain lidocaine, prilocaine, benzocaine, tetracaine and epinephrine.

After the procedure, redness and slight swelling in the area is normal. Clients describe the area feeling similar to a light sunburn. Clients can take Paracetamol but not aspirin or ibuprofen.

How long does it last?

Since microblading pigments are not implanted into the skin as deep as traditional tattoos, the area will naturally fade overtime. Microblading typically lasts 1-3 years, depending on skin type (normal, oily, dry), age (youthful/mature). Skincare routine will also affect the lasting effect of the pigment: patients who tan, uses products with AHA or Glycolic Acid with fade faster as your skin will resurface faster. Each individual’s colour retention within the skin will vary. To maintain the brows looking fresh, a touch up is suggested every 11 months. Clients can let the microbladed area fade over time, but please note a slight shadow may remain.

What are the pre and post care procedures?

In order to achieve the best results, it is best to follow the pre and post care instructions.


Prior to your procedure, clients are advised of the following:

Avoid alcohol and aspirin/ibuprofen and any vitamins that may thin your blood for 72 hours.
Avoid tanning so we can assess your natural skin tone.
No face scrubs or chemical peels at least two weeks prior.

After your procedure, clients MUST follow these instructions:

Within 2 hours after the procedure, clean eyebrows with a fragrance free baby wipe and lightly moisten with a thin layer of Vaseline. Repeat this process every 2 hours for the first 2 days and from the 3rd day Make sure to apply a light layer of healing balm morning and night to brows till the 7th day. 
Do not over apply healing balm.
Do not immerse brow area in water for 14 days. When showering, make sure to avoid face area. When cleaning or washing face, make sure to avoid brows and clean around it.
Do not put makeup on the brow area for a minimum of 10 days. Microbladed area is an open wound, using makeup may cause infections.
Avoid alcohol and aspirin/ibuprofen and any vitamins that may thin your blood for 24 hours.
Brow area will feel slightly itchy as it heals and will start to lightly scab over. Do not peel or pick at the scabs as this can affect the outcome and pigmentation.
Do not go swimming, tanning or into saunas for at least 14 days.
No face scrubs or chemical peels at least 2 weeks after.

Who is not suitable for the procedure?

Microblading is not suitable for the following candidates:

  • Using Accutane


  • Have heart conditions or using heart medications


  • Have diabetes (will require a physician’s note)


  • Have skin disease or irritations 


  • Have had Botox in the last 2 weeks


  • Have gotten a deep tan or chemical peels in the last 2 weeks


  • Allergic to lidocaine, prilocaine, benzocaine, tetracaine or epinephrine


  • Anyone who has any serious medical conditions may require a physician’s note. 


  • Pregnant or nursing clients who want to microblade can be done at your own discretion. We suggest discussing with your doctor first. Microblading is still considered a tattoo, and just like with wine or sushi consumption, it is a personal choice to do so during this period.


* We reserve the right to refuse service to anyone who we deem not suitable for this procedure or for any other reason. Our brow technicians make the decision to microblade an individual based on their own discretion. *

Risks and complications?

We take all proper precautions for a safe session by using sterilized equipment, new needles and in a sanitized environment.  Should clients follow our pre and post care instructions, there should be minimal risks or complications .  Although allergic reactions to the pigments are rare, it could be possible for certain individuals. We suggest a pigment patch test for individuals who have high skin sensitivities or are sensitive to:

  • Topical makeup products


  • Gold, silver and nickel


  • Hair dyes


Patch tests should be performed 48 hours prior. 

What if I do not like it?

As with all cosmetic procedures, individuals should not make their choices lightly.  We always recommend clients do their research, understand the procedure and compare different artists’ work and portfolio when making their decisions. Our brow technicians will do their utmost to shape and style the eyebrows to the clients satisfaction prior to the procedure. Every effort will be made to achieve an even appearance, but please realize our faces are never perfectly symmetrical. Uneven appearance can be fixed during the touch up session. Pigment discoloration and color correction can also be fixed during the the touch up session. Microbladed brows will eventually fade away if no additional touch ups are done.

What are your cancellation or missed appointment policies?

Clients are able to cancel or reschedule appointments at anytime with a minimum of 48 hours notice prior to the appointment time, otherwise the deposit will be non refundable. To Too cancel or reschedule, please email or call us. Clients can also do so by selecting the ‘View Appointment Details’ button on their confirmation email to reschedule themselves online. We reserve the right to refuse service to clients who have cancellations or rescheduling of appointments 3 times in a row.

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